Alerts are a way of communicating important information about families in a quick and convenient manner. Alerts include such items as an approaching recertification date, a child approaching the maximum number of absences, a child approaching an age change, etc. The Alerts tab in the Family section allows users to view all alerts assigned to them and should be viewed on a daily basis. Go to Family~Alerts, select your center, check Not Processed and click the Refresh button to view outstanding alerts. Once you have completed the work for the alert, process the alert and then delete the alert. Alerts that have not been deleted will prevent future alerts from appearing. Meaning, if you receive a recert alert today and process it but do not delete it, next year’s alert will be blocked by this alert and will not appear.
